Academy
IT Support
Apple OS Support
Supporting Apple MacOS Devices
What you will learn:
This class is about installing, configuring and troubleshooting macOS. The Apple Certified Associate – Mac Integration Basics focuses on tasks related to networking. This class covers connecting to directory services; creating network accounts; setting up file sharing and printing; configuring email, contacts, and calendar access; configuring security; and managing networked data.
Cost
January'2021 session:
TBA
TBA
Future sessions:
$3000
IT Fundamentals Pro
Prepare for TestOut IT Fundamentals Pro and CompTIA IT Fundamentals (FC0-U61) certification
The IT Fundamentals Pro course was designed for students who are interested in Information Technology but have limited technical knowledge of computing systems. It explores the foundational concepts related to:
computer hardware and software;
networking;
databases;
programming;
Information Systems;
data security.
The course also covers all objectives necessary to pass the TestOut IT Fundamentals Pro and CompTIA IT Fundamentals (FC0-U61) certification exams.
Cost
January'2021 session:
TBA
TBA
Future sessions:
$3000
A +
This certification is to demonstrate baseline skills for IT support professionals
What you will learn:
Configure and troubleshoot device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
Support basic IT infrastructure and networking
Configure and support PC, mobile and IoT device hardware
Implement basic data backup and recovery methods and apply data storage and management best practices
Cost
January'2021 session:
$2000
$2000
Future sessions:
$3000
Windows 10
Supporting and Troubleshooting Windows 10 Training
What you will learn:
Describe the processes involved in planning and using a troubleshooting methodology for Windows 10
Troubleshoot startup issues and operating system services on a Windows 10 PC
Resolve issues that pertain to hardware devices and device drivers
Troubleshoot Windows 10 devices remotely
Troubleshoot issues that pertain to network connectivity
Troubleshoot client configuration failures and issues with application of Group Policy Objects
Troubleshoot issues related to user settings
Troubleshoot remote connectivity issues
Resolve issues related to accessing resources from devices that are domain-joined
Resolve issues related to accessing resources from devices that are not domain-joined
Troubleshoot issues that pertain to application installation and operation
Maintain a device running Windows 10
Recover a device running Windows 10
Cost
January'2021 session:
$2000
$2000
Future sessions:
$3000
Courses come with
True-to-Life Simulations
Students are challenged with real-world scenarios. In one simulation, students can install hardware in a PC, boot it up, and then configure that hardware in the operating system. The scenarios they encounter in the course replicate everyday situations they will experience on the job as an IT technician.
Capstone and Sandbox Simulations
Most courses include capstone simulations that allow students to demonstrate mastery of specific skills. Course also provides sandbox simulations that give students an environment where they can experiment using a variety of hardware.
Multiple Operating Systems
Where it applies, we teach students how to complete tasks in several popular operating systems, including Windows 10, Windows 8, Windows 7, Linux, macOS, BIOS/UEFI, and more.
Unlimited Certification Practice Exams
Most courses include practice exams for relevant certification exams. Students can build confidence and testing acumen by practicing as many times as they like.
Everything You Need In One Resource
All courses include live instructor-led classes via zoom, on-demand instructional videos, text lessons, quizzes, and certification exam preparation materials.