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Academy
A +
This certification is to demonstrate baseline skills for IT support professionals
What you will learn:
Configure and troubleshoot device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
Support basic IT infrastructure and networking
Configure and support PC, mobile and IoT device hardware
Implement basic data backup and recovery methods and apply data storage and management best practices
Cost
October'2020 session:
$2000
Future sessions:
$3000
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